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For Consumers

Will I only be able to access a title on the device I purchased it on?

No. It doesn't matter in which device you purchased a given title, you can access it from anywhere.

No. It doesn't matter in which device you purchased a given title, you can access it from anywhere. In order to access a given title from a different device from the one you purchased it, just follow these steps:

Go into a browser on the device you want to watch the title
Access the Olyn link you received on your purchase
Click on the "Buy" button and Sign Up
1. Type the same phone number you used in your purchase
2. Enter the OTPsms you should have received immediately
3. You can also decide to send the OTP to your email.
Click "Play" button.

Note that, since you have already payed for this title, no matter where you access it, you will not be asked to pay again if you Sign In with the same account (ie. phone number)

Go into a browser on the device you want to watch the title
Access the Olyn link you received on your purchase
Click on the "Buy" button and Sign Up
1. Type the same phone number you used in your purchase
2. Enter the OTPsms you should have received immediately
3. You can also decide to send the OTP to your email.
Click "Play" button.

Note that, since you have already payed for this title, no matter where you access it, you will not be asked to pay again if you Sign In with the same account (ie. phone number)

Go into a browser on the device you want to watch the title
Access the Olyn link you received on your purchase
Click on the "Buy" button and Sign Up
1. Type the same phone number you used in your purchase
2. Enter the OTPsms you should have received immediately
3. You can also decide to send the OTP to your email.
Click "Play" button.

Note that, since you have already payed for this title, no matter where you access it, you will not be asked to pay again if you Sign In with the same account (ie. phone number)

I purchsed the title from my phone, can I watch it in my computer?

Is content on Olyn produced by Olyn?

Can I pay for a title with cryptocurrencies?

Will I be recommended other titles similar to what I have purchased and watched on Olyn?

Can I Sign Up on Olyn with Google or Apple?

How much sales tax am I paying for a title?

Is there a limit on how much I can earn via Olyn affiliate program?

How can I suggest a feature on Olyn?

How can I provide feedback on accessibility?

How does Olyn ensure that interactive elements are accessible?

Is Olyn compatible with screen readers?

What measures are taken to ensure readable text for users with low vision?

What steps does Olyn take to ensure accessibility for users with sight difficulties?

Can I watch a title when travelling abroad?

How can I report content on Olyn which I belive should be removed?

How can I cancel an accidental purchase?

Is there an age restriction to access content on Olyn?

Is Olyn sharing my personal data?

Are there ads on titles streamed on Olyn?

Which is the referral or affiliate program of Olyn?

Which is the cookie policy of Olyn?

Which is the privacy policy of Olyn?

Which are the terms of service of Olyn?

Does Olyn have a smart TV app?

Can I save a title to pay later on Olyn Media?

Is there a mobile app to watch titles purchased via Olyn?

Which internet browser does Olyn Media support?

How can I delete a credit or debit card I have stored at Olyn checkout?

How can I receive an additional copy of a receipt?

Can I change the language of my account?

How can I excercise my right to be forgotten?

How can I delete my account at Olyn?

Can I add an additional credit or debit card into my Olyn account?

Why is the title streaming in low resolution than expected?

Can I pay a title on Olyn with Google Pay?

Can I pay a title on Olyn with Apple Pay?

Can I pay after watching a title?

Can I pay a title on Olyn with PayPal?

Why can't I pay with my credit card?

Can I have two or more accounts at Olyn?

How can I change my email on my Olyn account?

How can I change my phone number on my Olyn account?

How can I access a title on Olyn if I lost the link?

How can I log out from an Olyn page?

Can I change the resolution when watching a title on Olyn?

Can I cast a title on Olyn to a TV?

Is there any fee to use my Olyn Balance?

Can I add money to my Olyn Balance?

How can I grow my Olyn Balance?

How can I check my Olyn Balance?

Where can I use my Olyn Balance?

What is my Olyn Balance?

Which payment methods can I use on Olyn?

How can I change my payout method?

How frequent can I get paid my earnings from the affiliate program?

How can I get paid for what I earn through sharing content?

As a referral affiliate, can I earn in my local currency?

Why can't I see the charge in my banking or payment card app?

Why was I charged twice for my purchase?

How is Olyn Payments secure?

How can I get a refund for my purchase?

Why is the price I paid higher than expected?

Why was my payment declined?

Can I save my credit or debit card for future payments?

How can I pay for a title on Olyn Media?

Why can't I access a title on my region?

How much will I earn from views generated on my referral link?

Why am I not receiving the receipt via email?

How can I get a receipt from my purchase?

Why am I not receiving the purchase confirmation via SMS?

Why I am not receiving the SMS to authenticate?

Why do I have issues during Sign Up or Creating an Account?

Do I have to Sign In or Create an Account to watch a title?

Why do I have issues playing a title?

How long can I access a title?

How can I purchase content through Olyn Media?

Do you need additional assistance?

Our Support team is here to help.

Contact Support

Do you need additional assistance?

Our Support team is here to help.

Contact Support

Will I only be able to access a title on the device I purchased it on?

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