Check that your payment information, such as your card number, security code, or expiration date, are correct.
If not, go to the home film page. You may need to sign in if you haven't already. You can also try a different credit or debit card.
If everything is correct, you can retry your payment.
If you're still having trouble, make sure your payment method supports e-commerce transactions or even reach out to your issuing bank.
