Why can't I pay with my credit card?

If you see a message in the Olyn checkout "Payment failed. Please try another card", we recommend trying a different credit or debit card.

If you see a message in the Olyn checkout "Payment failed. Please try another card", we recommend trying a different credit or debit card.

Olyn supports cards from major schemes (Visa, Mastercard, American Express, Diners, etc.) and also from almost any bank in the world. Still, can happen that banks block online transaction for different reasons in their internal risk assessments.

If you want to try again with the same card, please:

  • Check that your payment information such as card number, security code or expiration date are correct.

  • If you're still having trouble, make sure your payment method supports e-commerce transactions.

If the declination persist, we recommend you either trying a different credit or debit card, or contacting your bank to enable such transaction.

If you see a message in the Olyn checkout "Payment failed. Please try another card", we recommend trying a different credit or debit card.

Olyn supports cards from major schemes (Visa, Mastercard, American Express, Diners, etc.) and also from almost any bank in the world. Still, can happen that banks block online transaction for different reasons in their internal risk assessments.

If you want to try again with the same card, please:

  • Check that your payment information such as card number, security code or expiration date are correct.

  • If you're still having trouble, make sure your payment method supports e-commerce transactions.

If the declination persist, we recommend you either trying a different credit or debit card, or contacting your bank to enable such transaction.

If you see a message in the Olyn checkout "Payment failed. Please try another card", we recommend trying a different credit or debit card.

Olyn supports cards from major schemes (Visa, Mastercard, American Express, Diners, etc.) and also from almost any bank in the world. Still, can happen that banks block online transaction for different reasons in their internal risk assessments.

If you want to try again with the same card, please:

  • Check that your payment information such as card number, security code or expiration date are correct.

  • If you're still having trouble, make sure your payment method supports e-commerce transactions.

If the declination persist, we recommend you either trying a different credit or debit card, or contacting your bank to enable such transaction.

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Do you need additional assistance?

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Do you need additional assistance?

Our Support team is here to help.

Olyn Inc. © 2024

Olyn Inc. © 2024

Olyn Inc. © 2024